Not just more software...SOLUTIONS

With over 10 years of experience working exclusively with financial institutions, DataVerity has learned that not one institution has the same customers, goals, or employees. Because of this, we've created a business intelligence solution versatile enough to be customized to meet the specific needs of each of our clients and yet simple enough to be easily utilized at all levels in an organization. In addition to customizing a system to meet your specifications, we also manage it for you. This means you get the precise solution for your unique situation with no need for internal management, little or no load on internal IT staff, and minimal lead time.

Partnering with DataVerity can reveal the full potential of your staff, strengthen your current revenue streams, and provide your company with the innovative edge necessary to succeed in today's financial services market.

Recent Cases

Cross-Sell and Lead Conversion

DataVerity developed an MSR (member service representative) level report for a Credit Union that set goals on member cross-sell and 10 different product categories. We also developed a referral management and reporting system to better streamline member referrals, and developed reports to monitor the success of these referrals. Within three months of implementation, member cross-sell increased 25% and successful member referrals increased 20% without any increase in internal dedicated resources. Click here for more information.

Profitability

DataVerity combined different system data files from a bank's retail branches, its loan department, and its call center. We then calculated incentives based on thresholds unique to each employee, branch, and department. Employees in each group were ranked from top to bottom performing. By utilizing DataVerity's reports, senior management was able to easily identify problems and then clearly direct their staff. In one year, this resulted in a 15% increase in bank-wide profitability. Click here for more information.

More New Accounts

DataVerity created monthly goals based on new customer cross-sell, successful teller referrals, and customer contacts. This information was presented in easy to understand employee level reports. We then incentivized branch managers based on how many of their staff met their goals, giving them the tools to monitor and coach their staff. This resulted in a 30% increase in cross-sell over a six month period and a 40% increase in new accounts. Click here for more information.

Increased Deposits

DataVerity customized a complex goal infrastructure for a credit union's branches and employees to ensure they were profitable and growing. DataVerity consulted with them on industry best practices and how to successfully set deposit and loan dollar goals, as well as auxiliary product goals at the branch and employee level. This resulted in a 20% increase in deposit dollars over a three month period, without any increase in internal dedicated resources. Click here for more information.